Areté Health & Performance Data Retention Policy

What We Use Your Personal Information For Our Reasons (Legal Basis) Our Explanation Of Areté’s Legitimate Interests How Long Will We Keep Your Information
PARQ & Client forms • Legitimate interest We need to collect sensitive data about you in order to deliver the services we provide in a safe manner within the industry. This includes performance or medical data about your health and wellbeing in relation to your physical fitness and ability to carry out a fitness regime. 10 years
Storing payment card information • Consent N/A N/A
Process your orders and/or services • Fulfilling a contract N/A N/A
Notify you of your order and/or service status. • Legitimate interests Process efficiency in dealing with such activity, and to make improvements to our services. N/A
Manage your account/ provide client services to you. This may include: transfers to Third Countries who undertake client services/communications activities call recording data verification client complaints/queries • Legal obligation/ Legitimate interests (depending on nature of services) Keeping our records up to date, handling our client contact efficiently and effectively, working out which of our products and services may interest you and telling you about them. N/A
To detect, investigate and report financial crime (e.g. Fraud) • Legal Obligation / legitimate interests Developing and improving how we deal with financial crime. Complying with any legal obligation placed on us by regulators such as the FCA. Complying with any regulations that apply to us. Process efficiency in dealing with such activity, and to make service and process improvements. N/A
Undertake website personalisation and administration. • Legitimate interests Developing products, services, applications and designs that attract and retain clients. Improving client interaction with our sites. Defining types of clients for new products or services N/A
Marketing communications to inform you of special offers, promotions, new services. Provide you with online advertising. • Legitimate interests Developing products, services, applications and designs that attract and retain clients. Improving client interaction with our sites. 10 years
Notifying you about enhancements to our services, such as changes to the website and new services that may be of interest to you. • Legitimate interests Developing products, services, applications and designs that attract and retain clients. Improving client interaction with our sites. 10 years
Contact you to undertake client satisfaction surveys, invite you to provide product reviews or for market research. • Legitimate interests Developing services,that attract and retain clients. Improving client interaction with our sites. 10 years
Maintaining network and data security • Legitimate interests To maintain the security of our network this in turns helps us to maintain the safety and confidentiality of your information. N/A
Research Data • Legitimate interests Will be anonymised and used for research purposes Ongoing
RGS Pupil Data • Legitimate interests Will be kept for the length of time the pupil is at the school. Life at school